Support

Support ticket analysis and customer sentiment insights

🔍 Support Insights

Search tickets and correlate with water quality data

Keywords (comma-separated)

Logic:

OR (any match)

AND (all match)

Filters

Detailed Sentiment Analysis

Date range

Provider

Customer msgs only

Open only

Reason

Product

Resolution

Customer Sentiment (Last 30 days (excl. today))

Sentiment Analysis

keyword

Overall Sentiment

Neutral

Score+0.00

Based on 23 tickets, 42 messages

Sentiment Distribution

Positive

Negative

Neutral

100%

Detected Emotions

grateful: 37%

excited: 13%

Common Topics & Issues

Common Words & Phrases

42 messages

filterwater2026ordercustomeragentmaraddressslowfiltrationnewstephengorgiasworkpitcherbecauseshopspeedsatisfaction-surveytokenscorereplacementevendinaservicereservoirbackassistliveshippingstilldefectiveaccountinformationchargesinkgooglefiltersablebestchangesearchmendicinoreverseyahooiphoneamazonprimingprovideroad

Product Sentiment Analysis

Products by Customer Sentiment

Pitcher::Pitcher Filter

1 tickets, 6 messages

-0.00

0% negative · 0% positive

Bottles::Stainless Steel Bottle::Cap/Straw

1 tickets, 1 messages

0.00

0% negative · 0% positive

Bottles::Bottle Filter

2 tickets, 12 messages

+0.00

0% negative · 0% positive

Pitcher::Reservoir

2 tickets, 5 messages

+0.00

0% negative · 0% positive

Based on 23 tickets, 42 messages from last 30 days (excl. today)